CDJ Books ships physical products only to destinations enabled in the store’s current shipping configuration.

Enter the complete delivery address during checkout to confirm whether service is available and which shipping methods may be offered.

A country, state, province, territory, military address, postal box, or remote region should not be described as supported unless the corresponding checkout route has been configured and tested.

Processing is the period between order confirmation and the transfer of the parcel to the shipping carrier.

It may include payment review, stock confirmation, picking, packaging, labeling, and preparation for carrier collection.

Processing time is separate from carrier transit time. Weekends, public holidays, peak periods, preorders, personalized items, signed editions, large orders, or stock issues may affect fulfillment.

Publish a normal processing range only after the fulfillment team has demonstrated that it can meet that range reliably.

Shipping charges may depend on the destination, package weight, dimensions, order value, product type, carrier, and selected service.

The available method and charge should appear during checkout before the customer submits payment.

CDJ Books should not advertise free shipping, flat-rate shipping, expedited delivery, local pickup, or another method unless it is active and correctly configured.

Separate shipments may result in separate tracking numbers or delivery dates when the fulfillment workflow supports split shipments.

Any delivery window shown during checkout or after shipment is an estimate unless it is explicitly presented as a guaranteed carrier service.

Delivery may be affected by carrier operations, weather, customs, security inspections, public holidays, local disruptions, incorrect addresses, remote destinations, or other circumstances outside CDJ Books’ direct control.

Customers purchasing for a birthday, school program, event, or other deadline should allow additional time and avoid relying on an unguaranteed estimate.

When the selected service includes tracking, the customer may receive a shipping email containing a carrier link or tracking number.

Tracking information may also appear in the customer account when the WooCommerce and fulfillment integrations support it.

A tracking number may take time to show carrier movement after a label is created. Label creation does not always mean the parcel has already entered the carrier network.

Customers are responsible for entering a complete and accurate delivery address during checkout.

Review the recipient name, building or house number, street, apartment or unit, city, region, postal code, country, email, and telephone information where required.

Contact Customer Support immediately after discovering an address error. CDJ Books may be unable to change an address after fulfillment or carrier processing has begun.

Do not create a second order until support confirms whether the first order exists and whether it can be changed or canceled.

International orders may be subject to customs review, import duties, taxes, brokerage charges, handling fees, or other destination-country requirements.

The checkout and shipping policy must clearly state whether duties and taxes are collected in advance or remain payable by the recipient.

Unless a duty-paid arrangement has been verified, do not state or imply that the checkout total includes all import charges.

Customs processing may delay delivery. CDJ Books cannot control a destination authority’s review process or the charges it may assess.

Customers are responsible for providing information required for lawful import and delivery, subject to the final store terms and applicable law.